499ber Terms & Conditions

1 Introduction & Acceptance

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and 499ber ("499ber", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://499ber.app. These Terms govern your access to and use of all services, features, content, games, and functionality made available by 499ber.

By creating an account, accessing the platform, placing a bet, making a deposit or withdrawal, or participating in any promotion offered by 499ber, you conclusively confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them without reservation. If you do not agree with any part of these Terms, you must immediately cease using the 499ber platform and close your account.

These Terms should be read in conjunction with 499ber's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and 499ber.

2 Eligibility & Age Requirement

To register an account and use the 499ber platform, you must satisfy all of the following eligibility requirements at all times during your use of the service:

• You must be at least 18 years of age. 499ber strictly prohibits the use of its platform by any person under the age of 18. This is a firm, non-negotiable requirement and is not subject to any exception.
• You must be accessing the platform as an individual in a personal capacity. Corporate or institutional accounts are not permitted.
• You must not be registered as a self-excluded player on 499ber or any related platform operated by 499ber.
• You must have full legal capacity to enter into a binding contract under the laws applicable to your jurisdiction.
• You must not currently be prohibited from participating in online gambling under any applicable law, order, or regulation that applies to you personally.

499ber reserves the right to request documentary proof of age and identity from any player at any time. Failure to provide satisfactory verification documents within a reasonable timeframe may result in the suspension or permanent closure of the account and the forfeiture of any pending bonuses. Verified withdrawal eligibility requires successful completion of 499ber's Know Your Customer (KYC) process.

3 Account Registration

Each individual is permitted to hold only one (1) registered account with 499ber. The creation of multiple accounts by the same individual — whether using different email addresses, payment methods, device identifiers, or any other means — is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of any bonuses or winnings accumulated across those accounts.

When registering your account, you are required to provide accurate, current, and complete information. This includes, but is not limited to, your full legal name, date of birth, valid email address, and mobile number registered in Bangladesh. You must not use false, misleading, or another person's information during registration.

• All account information must be truthful and must accurately represent the account holder's identity.
• It is your responsibility to keep your account information current. If your contact details change, you must update them promptly through account settings or by contacting support.
• Accounts are strictly personal and non-transferable. You may not sell, gift, transfer, or otherwise assign your 499ber account to another person.
• 499ber reserves the right to decline any registration application at its sole discretion without being required to provide a reason.

By completing the registration process, you confirm that you are acting on your own behalf, that the funds used to deposit into your account are legitimately yours, and that your use of the 499ber platform is for personal entertainment purposes only.

4 Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. 499ber strongly recommends that you select a strong, unique password that is not used for any other online service, and that you enable two-factor authentication where available through your account security settings.

You must not share your account credentials with any other person. Any activity that occurs under your account — whether or not it was authorised by you — is your responsibility. If you suspect that your account has been accessed without your authorisation, you must notify 499ber immediately by contacting support via live chat or email at [email protected] so that your account can be secured without delay.

• 499ber will never ask for your password through email, live chat, or any other communication channel. Any such request should be treated as fraudulent and reported to support immediately.
• Logging in from shared or public devices (such as internet cafés) is done entirely at your own risk. You must ensure you log out fully after each session on any shared device.
• 499ber monitors login activity and may flag unusual access patterns for security review. You may be asked to verify your identity if access is attempted from a new device or unfamiliar location.

5 Deposits & Withdrawals

499ber accepts deposits and processes withdrawals via a range of payment methods available to players in Bangladesh, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. The availability of specific payment methods may vary and is subject to change. The current list of supported methods is displayed in the account cashier at all times.

The minimum deposit amount is ৳200. Deposits are credited to your 499ber account balance in real time following successful confirmation from the payment provider. 499ber does not charge fees on standard deposits, although your payment provider may apply their own transaction charges, for which 499ber bears no responsibility.

• Withdrawal eligibility: Withdrawals are only processed to accounts that have completed 499ber's KYC verification process. Unverified accounts may deposit and play but cannot process withdrawals until identity documents are submitted and approved.
• Withdrawal processing time: Verified withdrawal requests are typically processed within 15 to 60 minutes. Processing times may extend during periods of high volume or if additional security checks are triggered.
• Same payment method policy: Withdrawals must be directed to the same payment method used for the most recent deposit, unless explicitly approved otherwise by 499ber's payment team following a written request.
• Wagering requirements: Bonus funds and any winnings derived from bonus funds are subject to wagering requirements as detailed in the applicable bonus terms. Funds subject to active wagering requirements cannot be withdrawn until those requirements have been fully met.
• Currency: All transactions on the 499ber platform are conducted in Bangladeshi Taka (৳ BDT). 499ber does not accept or process transactions in foreign currencies.

499ber reserves the right to conduct enhanced due diligence on any withdrawal request and to request additional documentation before processing a payment. This is a standard financial security measure and does not imply any wrongdoing on the part of the player.

6 Bonuses & Promotions

499ber offers a range of bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms and conditions that are published alongside each individual offer. In the event of any conflict between the general Terms and Conditions set out in this document and the specific terms of a bonus offer, the specific bonus terms take precedence with respect to that offer.

• Bonuses are available to eligible registered players only and may be restricted based on the player's country of registration, payment method, account history, or other criteria determined by 499ber.
• Each player is entitled to claim each promotional offer only once, unless the terms of the specific promotion explicitly state otherwise.
• Bonus funds are credited separately from real-money funds in the account wallet. Where both balances are present, real-money funds are used first by default, unless the applicable bonus terms specify otherwise.
• Wagering requirements attached to bonuses must be completed within the validity period stated in the bonus terms. Bonuses that expire before wagering requirements are met will be removed from the account along with any associated winnings.
• 499ber reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice, subject to honoring commitments already accepted by players under prior terms.
• Any attempt to abuse the bonus system — including but not limited to creating multiple accounts to claim the same offer, placing opposing bets to meet wagering requirements with minimal risk, or colluding with other players — will result in the immediate forfeiture of all bonuses and winnings and may result in account closure.

7 Games & Betting Rules

All casino games available on the 499ber platform — including live dealer games, video slots, table games, and crash-format games — use certified random number generators (RNGs) or live-streamed real dealer formats operated by third-party game studios including Evolution Gaming, Pragmatic Play, Spribe, NetEnt, Microgaming, and Ezugi. The applicable rules for each individual game are displayed within the game interface itself and constitute the definitive rules for that game.

For sports betting markets, 499ber publishes specific market rules for each sport covered, including cricket (BPL, T20 World Cup, IPL, international fixtures), football, kabaddi, and other sports. These rules govern how bets are settled in the event of match postponements, abandonments, result reversals, or technical interruptions. Players are responsible for reviewing the applicable market rules before placing any bet.

• All bets are final once confirmed. 499ber does not accept requests to cancel, amend, or reverse a confirmed bet except in circumstances expressly covered by the applicable market rules.
• In the event of a technical error, system malfunction, or incorrect odds being published due to a platform error, 499ber reserves the right to void affected bets and return stakes to the players concerned.
• Minimum and maximum bet limits apply across all games and markets. These limits are displayed in the relevant game or market interface and may be adjusted by 499ber at any time.
• 499ber reserves the right to refuse any bet at its sole discretion without being required to provide a reason.

8 Prohibited Conduct

The following conduct is strictly prohibited on the 499ber platform. Engaging in any prohibited conduct may result in immediate account suspension or permanent closure, forfeiture of all balances and bonuses, and reporting to relevant authorities where applicable.

• Registering more than one account, whether in your own name or under a different identity.
• Providing false, misleading, or another person's identity information during registration or at any point during account use.
• Using automated tools, bots, scripts, or artificial intelligence to interact with games, place bets, or manipulate account activity.
• Exploiting software bugs, errors in game logic, or unintended platform behaviour to gain an advantage. Any such exploit must be reported to support immediately; failure to do so and continued exploitation will result in account closure.
• Collusion with other players — including coordinating bets, sharing account access, or engaging in chip dumping in poker or table games.
• Bonus abuse, including but not limited to multi-accounting to claim the same offer, arbitrage betting designed solely to meet wagering requirements with hedged risk, and any other scheme intended to extract bonus value without genuine gameplay intent.
• Using the 499ber platform for any purpose related to money laundering, financing of illegal activities, or any other criminal purpose.
• Engaging in abusive, threatening, or harassing behaviour toward 499ber staff, support agents, or other players via any communication channel.
• Attempting to reverse-engineer, decompile, modify, or interfere with the 499ber platform, its software, servers, or infrastructure in any way.

9 Responsible Gaming

499ber is committed to promoting responsible gambling practices and to providing players with the tools and information they need to keep gambling a safe and enjoyable form of entertainment. Gambling should never be seen as a source of income or a way to recover financial losses.

The 499ber platform provides the following responsible gaming tools to all registered players, accessible through the account settings panel:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
• Session Time Reminders: Set a reminder alert to notify you when a specified period of continuous play time has elapsed.
• Cooling-Off Period: Request a temporary break from the platform for a defined period — 24 hours, 7 days, or 30 days. During a cooling-off period, your account remains open but access to games and betting is suspended.
• Self-Exclusion: Request permanent or extended self-exclusion from the 499ber platform. Self-exclusion requests are irrevocable for the duration of the exclusion period and are processed by the support team within 24 hours of receipt.

If you believe your gambling is becoming a problem, we strongly encourage you to contact 499ber support to activate the responsible gaming tools described above, or to seek assistance from a professional support organisation. 499ber takes all responsible gaming inquiries seriously and handles them with strict confidentiality.

This platform is strictly for adults aged 18 and above. 499ber operates a zero-tolerance policy regarding underage gambling.

10 Intellectual Property

All content on the 499ber platform — including but not limited to the 499ber brand name and logo, website design, graphics, text, software, game interfaces, promotional materials, and any other proprietary material — is the intellectual property of 499ber or its licensed content partners, and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the 499ber platform for personal, non-commercial entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, modify, publicly display, or create derivative works from any 499ber content without express written permission from 499ber.

Game content — including game artwork, audio, animations, and mechanics — remains the intellectual property of the respective game studios (including Evolution Gaming, Pragmatic Play, Spribe, NetEnt, Microgaming, and Ezugi) and is subject to their respective licences. Nothing in these Terms transfers any intellectual property rights to the player.

11 Limitation of Liability

To the fullest extent permitted by applicable law, 499ber, its directors, employees, affiliates, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the 499ber platform — including but not limited to losses resulting from gambling outcomes, technical interruptions, delayed or failed transactions, or unauthorised account access.

• 499ber does not guarantee that the platform will be available at all times without interruption. Scheduled maintenance and unplanned technical issues may temporarily affect access to the service.
• 499ber is not responsible for any losses incurred as a result of internet connectivity problems on the player's side, device failures, or third-party payment processing delays.
• In any event, 499ber's total liability to any individual player for any claim arising from use of the platform shall not exceed the total net deposits made by that player in the 30 days immediately preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes 499ber's liability for fraud, gross negligence, or any other liability that cannot be lawfully excluded.

12 Privacy & Data

499ber collects, processes, and stores personal data provided by players during registration and account use, including names, contact details, payment information, transaction history, and gameplay data. This information is collected for the purposes of account administration, KYC compliance, fraud prevention, customer support, and — where you have provided consent — marketing communications.

Full details of how 499ber collects, uses, stores, and protects your personal information are set out in the 499ber Privacy Policy, which is available at https://499ber.app/privacy-policy. The Privacy Policy forms part of these Terms and Conditions and should be read alongside this document.

All data transmissions between your device and the 499ber platform are protected by SSL/TLS encryption. 499ber does not sell personal data to third parties for marketing purposes and does not share personal data with unaffiliated entities except as required by law or as necessary to process payments and verify identity.

13 Amendments

499ber reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, 499ber will notify registered players by email or by displaying a prominent notice on the platform. The updated Terms will take effect on the date specified in the notice, which will be no less than five (5) calendar days after publication.

Your continued use of the 499ber platform after the effective date of any revised Terms constitutes your acceptance of those revisions. If you do not agree to the revised Terms, you must cease using the platform before the effective date of the changes and contact support to close your account and withdraw any remaining balance.

The version date displayed at the top of this document indicates the date on which these Terms were last materially updated. You are responsible for reviewing the Terms periodically to remain informed of any changes.

14 Governing Law

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which 499ber is incorporated and licensed to operate.

Any dispute arising between you and 499ber that cannot be resolved through good-faith negotiation shall be submitted to binding arbitration in accordance with the arbitration rules of the applicable jurisdiction. You agree that any such proceedings shall be conducted on an individual basis and not as part of a class, collective, or representative action.

Nothing in this clause prevents either party from seeking emergency injunctive or other interim relief from a court of competent jurisdiction where necessary to prevent irreparable harm pending the outcome of arbitration proceedings.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the operation of the 499ber platform, please contact our support team through any of the following channels:

• Live Chat: Available 24/7 directly through the 499ber platform — the fastest way to reach us.
• Email: [email protected] — monitored continuously with responses typically within two to four hours during Bangladesh Standard Time peak hours.
• WhatsApp: +880 1700 499000 — available for messaging at any time.

499ber is committed to addressing all player inquiries, disputes, and complaints in a fair, transparent, and timely manner. If you are dissatisfied with the resolution provided by our support team, you may escalate the matter in writing to [email protected] with the subject line "Formal Complaint" for review by a senior member of the 499ber operations team.